Ratings and Reviews for naturebabies.co.uk

Merchant Ratings
5.0 1
3.2
 
 
URLhttp://www.naturebabies.co.uk
Customer Review
4.3 / 5
I am very pleased with the products and the personal note of the customer service. I do appreciate that it is a small business which accounts for some of the products not always being in stock. They made up for this problem immediately by sending me another item for free almost identical to what I had ordered. Thumbs up for the customer service!
Josephine F. 5/26/2018 at 18h13
Customer Review
5.0 / 5
Superfast reply and shipment from office! Lovely product Diddy Diaper; in fact, I think for us would be totally fine to have only size 1 for low-waist X-shaped baby. For the elder, this would have been just perfect fit for year 1 till potty trained. Carrying to Nordic country was counting days, but that was not because of the original stamp on the letter... ;).
Saija E. 5/6/2018 at 21h14
Customer Review
5.0 / 5
Prompt and friendly.
Karli L. 5/2/2018 at 15h52
Customer Review
1.0 / 5
I ordered the 22/2 and I still haven’t seen my order :( I have payed and sent more e-mails to hear how far my order is. My costumers are waiting for their orders and I can’t give Them any news :(

I have been costumer for the last about 10 years. Before I was satisficed. Last time was also very slog :-(.
Lena. 3/29/2018 at 20h41
Customer Review
1.7 / 5
It is now 11 days since I placed my order and I have had no information about delivery. I have emailed twice, and called almost every day and i am very disappointed with the service and the fact that I cannot even get on touch with anyone to cancel this order. This is a good product and if you don't mind the wait, you should order, but don't expect to get the item in a timely fashion.
Elizabeth S. 1/9/2018 at 15h26
Customer Review
1.0 / 5
Package was sent to billing address instead of shipping address. It was slow to be shipped anyway which I received an email about but then since it was shipped to the wrong address it took a month from the time I ordered until the time I received my nappies.
Tracey M. 11/22/2017 at 15h25
Customer Review
2.3 / 5
100% satisfied with the quality of the product itself. Unfortunately, I must say I was very disappointed to have to pay over 2£ postage to have the wrap delivered after almost a month, without a signed for or tracked label on it. After emailing and calling several times, I finally got hold of someone and I was told there had been an illness so they were behind schedule. It would have been very nice to have been offered a refund of the postage fees, at least.
Carla M. 11/4/2017 at 11h29
Customer Review
1.0 / 5
Still haven't received my order. No one will get back to me. Sorely disappointed.
Caroline F. 10/12/2017 at 22h07
Customer Review
2.7 / 5
Great covers but 3 weeks to receive them and no answer from the customer service either by email or facebook.
Edith K. 10/9/2017 at 14h36
Customer Review
5.0 / 5
I purchased 4 diddy diapers and a classic wrap for my baby due in October. The quality and finishing appears to be great and they look gorgeous. I cannot comment as yet on how they wash/etc but I can say that the customer service was excellent. The packaging was beautiful and the shipping was in good time.

Thank you for the 10% off my next order voucher, it will definitely be getting used.
Helen E. 7/28/2017 at 15h11
Customer Review
1.0 / 5
I haven't received my order !
Donna B. 7/26/2017 at 15h45
Customer Review
5.0 / 5
There was a short delay on delivery but after a quick phone call and an apology for delay out of their control the order was soon delivered.
Sonia W. 7/25/2017 at 10h28
Customer Review
5.0 / 5
German GLS was horrible!
You should choose another one...
Ruth L. 7/10/2017 at 20h09
Customer Review
1.0 / 5
It is now over 2 weeks from ordering and my items have still not been dispatched and I have received poor communication and overall servicce.

I would not use them again.
Tara A. 4/21/2017 at 09h41
Customer Review
4.7 / 5
Received today. I have bought from you previously with my older boys, now 9 and 11. Loved the wraps then and I'm sure I will love again. Great to realise that they are UK made also! :-)
.
Leeanne l. 3/13/2017 at 15h21
Customer Review
5.0 / 5
Good product, fit well, i recommand this wrap. So girly in pink! i already have a yellow small one, i bought this one in medium for the next months.
Cathy l. 1/24/2017 at 14h34
Customer Review
5.0 / 5
Fab product ! Great quality. Great item, my baby has grown longer but not wider so great to extend the length of her vests.
Sally C. 1/14/2017 at 12h33
Customer Review
4.0 / 5
The nappies are super soft and I can't wait until March to use them on my baby. Well sewn with neat edges, well worth the price. Emails are not promptly replied to but products arrive about 9 days after order placement well packaged. Telephone numbers difficult to contact.
Sarah D. 10/30/2016 at 09h27
Customer Review
5.0 / 5
Everything's perfect.
Erica B. 8/21/2016 at 08h16
Customer Review
3.0 / 5
Very slow delivery.
Jessica V. 8/14/2016 at 15h02
Customer Review
1.0 / 5
No response from anyone to my question about delivery wait. Nothing arrived in the post and items ordered on 27th July. Not impressed at all and want a refund. Will be asking today as first class post shouldn't take this long to arrive. Such a shame as I've 2nd hand wraps which are this make bought else where.
Gwyneth g. 8/13/2016 at 12h41
Customer Review
4.3 / 5
Great quality nappy covers. Fit is very good. I've tried other well known brands that didn't fit my girl well. Nature babies are soft on their skin. The best choice of patterns around too!
Rosie R. 7/3/2016 at 09h38
Customer Review
4.7 / 5
Nature babies do really great water proof wraps for washable nappies in fab colours. This is my second order with them - to have more for baby #2. The first wraps we got are still going strong on our 2-year old.
Rachel D. 6/1/2016 at 16h51
Customer Review
4.7 / 5
Great customer service, slight delay due to bank holiday, but great communication and fab service!
Serena B. 5/14/2016 at 23h07
Customer Review
5.0 / 5
Excellent service and product.
Jenny. 5/13/2016 at 08h30
Customer Review
1.0 / 5
I havent received my items. Sent emails and called, no response.
B. J. 5/6/2016 at 17h36
Customer Review
5.0 / 5
The service I received was second to none. Only wish more companies were as helpful, would recommend to anyone. Thank you so much.
Ann C. 4/16/2016 at 09h43
Customer Review
5.0 / 5
Very good products, straightforward order.
Melissa M. 4/5/2016 at 23h43
Customer Review
5.0 / 5
Beautiful quality products the deluxe terry nappies are so soft and the wraps are such lovely colours and superbly made. So happy I found Naturebabies and im sure our new granchild when he/she arrives will be happy too.

Isobel is really helpful a pleasure to deal with, businesses like this are few and far between and all thats left to say is, if you are reading this stop and placeyour order now you wont be sorry:).
Lesley K. 3/23/2016 at 10h25
Customer Review
5.0 / 5
Excellent products and great value from a local company.
Jessica L. 3/22/2016 at 18h45