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Ratings and Reviews for www.sitandsleep.co.uk

Merchant Ratings
5.0 1
4.9www.sitandsleep.co.uk
 
Sit and Sleep
Contemporary and Modern Sofa Beds
Futon Sofa Beds and Mattresses
Unique Sleeping Solutions
 
Merchantwww.sitandsleep.co.uk
URLhttps://www.sitandsleep.co.uk
Phone
AddressRandswood Farm Ind Est
West Wratting
Cambridge
CB21 5LR
Customer Review
5.0 / 5
Very efficient and helpful company to buy from and the sofa bed is just what we needed!
Hannah M. 3/5/2024 at 19h27
Customer Review
5.0 / 5
This purchase is a direct replacement for my old sit and sleep futon mattress, bought in Dec 2010. Prior to that I had had to replace cheaper mattresses (bought elsewhere) every 18 months-2 years because they sagged so badly so I delighted to find this company. That mattress was such good quality I didn't look anywhere else for a new one. Customer service was excellent, friendly and helpful staff and shipping was faultless too.
Anne W. 2/23/2024 at 18h51
Customer Review
5.0 / 5
Excellent.
Emily B. 2/21/2024 at 20h02
Customer Review
5.0 / 5
A superb sofa bed which, unlike many others, is firm and comfortable to sit on (to watch TV in our case) and gives good back support. Easy to convert into a firm bed base. Arrived on the right day, in the right 4 hour time slot, but the real time tracking of the order did not work (not a problem for us). Excellent customer service, including a very helpful phone call, and also including five fabric samples to help us get the colour right.
Graham J. 2/21/2024 at 19h36
Customer Review
5.0 / 5
Delighted with the traditional futon compact double. It has taken many months to find a suitable sofa bed that meets my requirements of price, size and quality. So pleased I found it at SitandSleep. Absolutely as described and exactly fits the awkward space in my livingroom. The futon frame is sturdy, was quite simple to put together and very easy to manoeuvre with handy wheels. Extending to a bed is also easy.
Janette S. 2/2/2024 at 14h04
Customer Review
5.0 / 5
Very pleased with the bed settee - great design and easy to assemble. A life safer for homes with a narrow staircase i.e. most terraced houses! Sales staff very responsive and helpful. Delivery on time and efficient.
Stuart E. 2/1/2024 at 16h35
Customer Review
4.5 / 5
Nor used the item yet but if it's as good as the last one I purchased it will be just right for the grandchildren.
Heather B. 1/27/2024 at 13h59
Customer Review
5.0 / 5
Service was outstanding- prompt, personal response. Very accommodating. The king size futon with lux padding is very comfortable our guests say. We have already had three visitors use it and all report it is very comfortable. We had the wood stained blue and a midnight cover so it looks good as a sofa too. We were a little challenged putting it together but managed in about an hour! Works well. We are happy with our purchase.
Lynne B. 1/26/2024 at 05h59
Customer Review
5.0 / 5
See comment.
Suki M. 12/27/2023 at 00h33
Customer Review
5.0 / 5
Lovely, thick futon, very comfy, and because it's natural materials no smell like some other models!
Great customer service, both before and after collection.
Norman H. 12/19/2023 at 11h38
Customer Review
3.3 / 5
Material for replacement cushion was very slightly different shade of grey to rest of sofa but it will do.
Jo B. 12/19/2023 at 01h54
Customer Review
5.0 / 5
Great sofa, mega comfortable and very easy to assemble.
Toni R. 12/13/2023 at 19h26
Customer Review
5.0 / 5
Excellent quality and well made.
Deborah L. 12/7/2023 at 22h55
Customer Review
4.3 / 5
The service from Sit and Sleep was customer friendly and easy to use. Delivery was also on time. My only comment is that it would have been helpful to know in advance standard delivery would be a kerbside drop, i.e. just on the side of the road. If this was in the small print it was easy to miss. By chance, some people were on hand who could carry it into the house, otherwise it would have remained on the side of the road. We have no footpath by our house.
John D. 12/7/2023 at 16h52
Customer Review
5.0 / 5
Well worth the money, Large sleeping area for a relatively small footprint when used as a sofa easy to convert.
Frances S. 12/6/2023 at 14h09
Customer Review
5.0 / 5
Good service at the showroom, delivery when expected, delighted with the product.
Trevor E. 12/6/2023 at 12h33
Customer Review
4.7 / 5
Great product as described. Good communication customer service. good communication with shipping dates and arrivals. Shipping to the SW they said was once a month and luckily we were here for delivery. Very pleased with the experience and product which was easy to put together.
Lucy R. 12/6/2023 at 09h46
Customer Review
5.0 / 5
Fast delivery, much faster than the published delivery details. No issues; would purchase again from Sit and Sleep.
Stephanie E. 11/25/2023 at 20h42
Customer Review
5.0 / 5
Brilliant futon base which I use as a bed frame :). Professional and kind communication and no fuss delivery. Will order again and also refer people. Many many thanks.
Nelly Wolf. 11/24/2023 at 20h05
Customer Review
5.0 / 5
Great service great products.
Caroline S. 11/24/2023 at 10h16
Customer Review
5.0 / 5
Excellent service - fast delivery.
Anonymous. 10/27/2023 at 07h41
Customer Review
5.0 / 5
Delivered on time and responded to my queries promptly and to my satisfaction.
James V. 10/19/2023 at 22h13
Customer Review
5.0 / 5
Excellent service, extremely helpful, fast and efficient delivery .
A good company to deal with.
.
Derek W. 10/19/2023 at 18h33
Customer Review
5.0 / 5
Sit and Sleep and their delivery partner were absolutely fantastic. Due to a medical emergency we needed an urgent downstairs sleeping solution. Andrew at Sit and Sleep pulled out all the stops to fulfil our order with the specification we required ahead of our deadline and Jon from their distribution partner also arranged delivery in good time. He was very friendly and helpful, putting it straight into the room where it was needed. We would not hesitate to recommend both companies.
John P. 10/19/2023 at 11h54
Customer Review
5.0 / 5
Really helpful service when choosing this Futon for a small, compact bedroom. Also very patient giving telephone and email advice/info on materials, mattress quality and measurements. It arrived on time as promised and was very easy to construct. Has proven to be extremely comfortable and really easy to put away on a daily basis. Highly recommended for great, helpful service and a good quality product.
Karen B. 9/25/2023 at 19h05
Customer Review
5.0 / 5
Sit and Sleep is an excellent independent supplier with knowledgeable and helpful staff. When a problem arose with my order the Customer Service to address it was superb. If you value Customer Service above and beyond this is the place to come. We are very pleased with our purchase which we were able to see and try out before purchase at their Cambridgeshire showrooms.
Michael F. 9/25/2023 at 14h54
Customer Review
5.0 / 5
Good customer service and was shipped earlier than they had scheduled. We are delighted with the product and service.
Ian and Els J. 9/25/2023 at 13h03
Customer Review
4.7 / 5
I am really pleased with my camping futons - they have been tried and tested twice now on camping trips and made a world of difference enabling a good night's sleep! Very well made. Very helpful and friendly customer service.
Louise C. 9/7/2023 at 15h29
Customer Review
5.0 / 5
Fantastic all round.
Caroline S. 9/7/2023 at 09h00
Customer Review
4.7 / 5
The Snug sofa bed instructions were difficult to follow. I contacted the company and they have taken on board my suggestions. The customer service was excellent - a real pleasure to deal with them. I opted for the extra mattress thickness which is-extremely comfortable.The storage drawer is smaller than imagined (should have checked measurement!) and separate to the bed mechanism.
The delivery was as informed - excellent service here. The lads were great. Thank you.
Trisha M. 8/29/2023 at 23h31