Ratings and Reviews for York Wines

Merchant Ratings
5.01.0
4.9York Wines
 
York Wines are a small, traditional wine importing company specialising in wines carefully selected for their quality & originality & sold at competitive prices.
We take pride in providing a first class service to all our customers
 
MerchantYork Wines
URL
Phone01347 878716
AddressWellington House, The Square
Sheriff Hutton, York , YO60 6QY
Customer Review
2.3 / 5
Incorrectly supplied a wrong bottle of wine and then almost accused me of having swapped it! As if I would want to take advantage on a bottle of wine for less than £6. The company owners need to have a word with their staff about what Customer Service should be these days. Not sure I will use again.
Chris e. 12/9/2015 at 16h23
Hi Chris,
Thank you for your review. I am sorry to hear that you were not happy with our customer service, we always aim to satisfy our customers and resolve problems as soon as possible. Once we were made aware of this issue we came and swapped the wine over as quickly as we could. However, we still cannot understand how this wine got to you as it isn't a wine that we have previously or currently stock.
Again, please accept our apologies and we hope you choose to shop with us again.
York Wines 14/9/2015 at 17h02